Privacy Policy
At Japa Insight Centre ("we," "our," or "us"), we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Information we collect
When you interact with our website, contact us, or book our services, we may collect the following information:
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Full Name
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Email Address
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Phone Number
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City/Location (if provided)
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Information shared through enquiry or appointment forms
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Appointment preferences
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Any other information you voluntarily provide
For online payments (if applicable), payment information is processed securely through trusted third-party payment providers. We do not store your credit card, debit card, or banking information on our servers.
How we use your information
We use your information to:
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Respond to enquiries
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Schedule and manage counselling appointments
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Communicate regarding appointments or workshops
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Improve our services and website
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Send updates about our services, events, or resources (only where you have provided consent)
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Maintain internal records
We collect only the information necessary to provide our services effectively.
Confidentiality
Confidentiality is one of the core principles of our counselling practice.
Information shared through counselling sessions is treated with respect and handled in accordance with applicable professional and legal obligations.
Please note that submitting information through this website does not establish a counsellor-client relationship until an appointment has been confirmed and the required consent procedures have been completed.
Cookies
Our website may use cookies and similar technologies to:
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Improve website performance
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Understand visitor behaviour
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Remember user preferences
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Analyse website traffic
Cookies do not provide us with personally identifiable information unless you voluntarily provide it.
You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.
Web Analytics
We may use third-party analytics tools (such as Google Analytics) to collect anonymous information including:
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Browser type
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Device information
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IP address
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Pages visited
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Time spent on the website
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General geographic location
This information helps us improve the user experience and website performance.
Sharing of Information
We value your trust and do not sell, rent, or trade your personal information.
Your information may only be shared:
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With your explicit consent
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When required by applicable law
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To comply with legal obligations or court orders
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To protect the rights, safety, or security of our clients, staff, or the public
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With trusted service providers who assist us in operating our website or managing appointments, subject to confidentiality obligations
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Third Party Links
Our website may contain links to external websites for your convenience.
Japa Insight Centre is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
Your rights
You may contact us at any time to:
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Request access to your personal information
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Correct inaccurate information
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Update your contact details
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Request deletion of your information where legally permissible
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Withdraw consent for future communications
Some information may need to be retained where required by law or professional obligations.
Children's Privacy
Our website is not intended for children under the age of 18 without parental or guardian involvement.
We do not knowingly collect personal information from children through this website without appropriate consent.
Change to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or best practices.
The updated Privacy Policy will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding these Privacy Policy, please contact:
Japa Insight Centre
Website: japainsightcentre.com
Email: letjapahelpyou@gmail.com