At Japa Insight Centre, confidentiality is one of the foundations of our counselling practice.

Information shared during counselling sessions is treated with the highest level of privacy and professional care.

Your personal information and counselling records will not be disclosed to third parties without your written consent, except where disclosure is required or permitted by law, including situations involving:

• Risk of serious harm to yourself or others

• Suspected abuse or neglect where reporting is legally required

• Court orders or other legal obligations

• Professional supervision, where client identity is protected whenever possible

Electronic records are stored using reasonable security measures to protect your privacy.

Although every effort is made to safeguard your information, no method of electronic communication or internet transmission can be guaranteed to be completely secure.