top of page

Online Counselling Policy

Japa Insight Centre offers counselling sessions through secure online platforms.

Before participating in online counselling, clients acknowledge and understand that:

  • Internet connectivity issues may occasionally interrupt sessions.

  • Complete confidentiality over the internet cannot be guaranteed.

  • Clients are responsible for participating in sessions from a private and quiet location whenever possible.

  • Clients should use a secure internet connection and avoid public Wi-Fi when attending sessions.

Online counselling may not be appropriate for every individual or every situation. We reserve the right to recommend in-person services or referrals where clinically appropriate.

bottom of page